[ Case study · Digital health ]

A doctor's patience, available at 2am.

An AI health companion that remembers a patient's history, reads their lab reports and answers symptom questions in under two minutes, with family profiles so one person can look after everyone at home.

Download Case Study Visit healthzy.app

02:14

ConsultationExample

My daughter has a 38.6 fever and a rash on her arms.
I can see Aisha's profile: 6 years old, no known allergies. Is the rash raised or flat?
Flat, small red dots. She is eating normally.
Press a glass on the dots. If they do not fade, seek emergency care immediately. If they fade, it is common with viral fevers: keep fluids up.

Guidance, not a diagnosis. Red flags always point to a doctor.

[ The client ]

A digital health startup building a first stop for everyday medical questions, aimed at people who wait days for an appointment only to get five rushed minutes.

Sector: Consumer digital health
Audience: Individuals & families
Availability: 24/7, any device

01Search engines gave the worst-case answerPeople googled symptoms, found frightening results and either panicked or ignored something that mattered.
02Records scattered across PDFs and appsLab reports, prescriptions and discharge notes lived in inboxes and phone galleries, useless at the moment they were needed.
03Generic chatbots forgot everythingEvery conversation started from zero. No context on age, conditions or medication meant advice that was vague at best.
04Trust and privacy were non-negotiableHealth data is the most sensitive data people have. The product had to feel safe before it could feel useful.

Records

3.2x

more reports uploaded per user after family profiles launched

[ Results ]

The Numbers After Launch

01 Consultations
50k+
AI consultations completed on the platform
02 Response
<2 min
from first message to a structured assessment
03 Return users
46%
come back within 30 days for a new question
04 Records
3.2x
more reports uploaded per user after family profiles launched

Figures reflect platform analytics in the months following public launch.

[ What we built ]

An assistant that knows your history before you explain it

01
Context-aware consultations
Symptom checks, triage and follow-up questions that take age, conditions, medication and past reports into account.
healthzy.app
02
Report reading
Upload a blood test or scan report and get plain-language explanations of each value, with flags for anything worth a doctor's look.
03
Family profiles
One account manages parents, children and partners, each with their own records, history and consultation log.
healthzy.app
04
Private by design
Encrypted storage, explicit consent flows and no training on personal records. Patients own and can export everything.

[ How it works ]

From a worry to a clear next step

What happens between a question and an answer.

01Patient asksSymptoms described in everyday language, by text, with no account needed to start.
02History pulled inProfile, prior consultations and uploaded reports attached to the conversation.
03Clinical reasoningMedically grounded prompts and guardrails shape a structured, cautious assessment.
04Report generatedA clear summary, recommendations and red flags, exportable as a PDF for the doctor.