[ Case study · Debt renegotiation & data protection ]
Clean name, clean slate. Data kept safe.
A Brazilian platform that helps people and small businesses renegotiate debt and recover their credit. Specialists and technology work each case together, and a secure, LGPD-compliant dashboard protects every CPF, CNPJ and financial document along the way.
Case #11842Example
Balance
R$ 3.790,00
- ReceivedDocuments in the LGPD vault
- In reviewDebts and creditors confirmed
- NegotiatingOffer sent to the creditor
- AgreementDiscount secured, plan signed
Meu Nome OK combines financial consultants, lawyers and negotiators to reduce debt for individuals and companies across every Brazilian state.
- Sector
- Consumer credit & legal tech
- Market
- Brazil, nationwide
- Compliance
- LGPD
What Stood in the Way
- 01
Highly sensitive data in every case
CPF numbers, bank statements and creditor letters had to be collected, stored and shared under strict LGPD rules.
- 02
Clients felt left in the dark
Negotiations take weeks. Without visibility, anxious clients called and messaged constantly for updates.
- 03
Manual intake slowed everything
Debts arrived as screenshots and PDFs over WhatsApp and were retyped by hand before work could start.
- 04
Trust had to come first
In a category full of scams, the website had to prove legitimacy before anyone shared a document.
Human negotiators, backed by secure technology
- 01
LGPD-compliant data vault
Encrypted document storage, consent records, access logs and retention rules for every piece of personal data.
- 02
Client dashboard
Clients follow each negotiation stage, see offers and approve agreements without chasing their consultant.
- 03
Structured intake
Guided forms capture amounts, terms, interest and creditor details once, ready for the negotiation team.
- 04
Multichannel support
WhatsApp, phone and email tied to the same case record so nobody repeats their story.
Cases Closed, Data Kept Safe
- Cases handled
- 12k+
- debt cases managed through the platform
- Agreements
- 700+
- creditor agreements closed every month
- Discounts
- R$2.3M+
- in debt reductions negotiated each month
- First response
- 24h
- for every new case, with a personal plan
Figures reflect operating data published by Meu Nome OK after the platform launch.
Four steps to a resolved debt
A transparent process with clear communication at each stage.
- Next.js
- Node.js
- PostgreSQL
- Encrypted Object Storage
- WhatsApp Business API
- Audit Logging
- LGPD Consent Management
- Step 01
Send your debts
Amounts, terms and payment history mapped through secure intake.
- Step 02
Personal strategy
Debts consolidated into one plan that fits the client's budget.
- Step 03
Assisted negotiation
Specialists negotiate reductions and new terms with creditors.
- Step 04
Resolved
Agreement signed, name cleared and the case archived securely.
Before and After
Before
Sensitive documents arrived over WhatsApp, were retyped by hand and clients rang constantly asking for updates.
After
Intake is structured and secure, every record is LGPD-compliant and clients follow their negotiation from a dashboard.
Planning a secure fintech platform?
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Delivered in this engagement
- Public website and lead funnel
- Secure client dashboard
- LGPD data protection layer
Let's build your next product together
Book a free strategy call and leave with a clear plan and estimate. No commitment.
- 01Pick a time that suits you
- 0230 minutes on scope, stack, timeline and budget
- 03Fixed-price proposal, NDA on request